![]() ![]() If you're returning multiple purchases, you'll have to ship them separately.Īmazon will deduct a return shipping fee for returned clothing bought from The Drop Collections. Collectibles, artwork, and similar items worth over $500 also need to be insured. ![]() Some expensive items, like watches over $35, require a trackable shipping method. There are some caveats when you're returning certain Amazon purchases. Things to keep in mind when returning an Amazon product Amazon says it can take about three weeks to get a gift card or credit applied to your account.įor step-by-step instructions on returning a gift to Amazon, check out our guide. If you don't have either, you can contact customer service to have them track down the order.Īs with other returns, you'll either drop off the item at a return center or mail it back. You'll need the 17-digit order number (or "Order ID"), which you can find on the packing slip or on the gift receipt emailed with a digital purchase. The first step is to go to Amazon's return center page. The process is a little different if someone else purchased something from Amazon as a gift for you. UPS can also pick up your box, but this will cost more than dropping it off yourself. ![]() Once you take it to the shipping center, it could take up to a month for Amazon to receive the item and process your refund. You'll answer questions about your reasons for returning it, and then you'll print out the label and return authorization. As with an in-person return, start by going to your orders page and selecting the item you're returning. That means you'll have to print out a label and have a box to ship it back in. How to return an Amazon purchase by mailīecause Amazon return centers can only accept smaller items, you may have to mail your item back. Take your item to the drop-off location and scan the QR code - either printed out or on your phone - to complete the return.Īmazon uses various locations to serve as return drop-offs, including Whole Foods and Kohl's, as well as select pharmacies, supermarkets, and convenience stores. Once you choose your location, you'll receive a QR code. Some locations, like an Amazon locker, might cost money, which may be deducted from the amount Amazon returns to you. These might be free of charge and may not require a box or label. After answering some questions about why you're returning it, you'll get a list of locations where you can drop off the item, if it's not too large. How to return an Amazon purchase to a return centerįirst, go to your orders page on Amazon's site to find the item you want to return - you can also do this through the Amazon mobile app. Otherwise, you'll have to print out a shipping label and mail it back. Anything purchased between October 1 and December 31 can be returned until January 31, 2021.ĭepending on the size of the item, you might have the option of returning it to an Amazon Hub return center, in person. Most items you buy through Amazon must be returned within 30 days. Remember that when you're taking back items like laptops, cell phones, and other "connected" devices, you want to clear your data and ensure they're no longer connected to your accounts.Īmazon offers several options for returns, which includes dedicated counters at Kohl's department stores and UPS shipping centers. If you prefer to ship it back, there's usually a way to do that, too. Even if you purchased something online, most retailers will accept returns in their store locations. Whatever you decide to return, make sure it's in its original condition and packaging. Retailers' customer service may still be able to help you, even without a gift receipt. Hopefully, they provided a gift receipt to make your exchange go smoothly. Returning gifts is a little different, especially if you don't want the giver to know you're making an exchange. We focused on the big chains as well as smaller but popular retailers, like Everlane and Allbirds. Even if you don't, you may still be able to receive store credit for items you return. Whether it was purchased in-store or online, major retailers like Amazon, Best Buy, Target, and Walmart, try to make the return process relatively easy, especially if you have a receipt. Others have extremely short windows or rules about what can and cannot be returned. Some make it simple to print out a shipping label and give you months - or even a year - to send it back. Return policies vary from one retailer to another. ![]()
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